FAQ

Welcome to our FAQ page! Here you’ll find quick answers to the most common questions about ordering, shipping, returns, and more at **Bookworm Apparel**.

Ordering & Products

Are your items made to order?

Yes. All products at Bookworm Apparel are made to order through our trusted print-on-demand partners. This allows us to offer a wide variety of unique designs and styles.

How do I choose the right size?

Each product listing includes a detailed size chart. We recommend comparing the measurements to a shirt or item you already own for the best fit.

Can I change or cancel my order after placing it?

Orders can only be changed or canceled **before production begins**. Because items are made to order, we cannot modify or cancel once fulfillment has started. Please contact us as soon as possible if you need help.

Shipping

How long does processing take?

Processing (printing and preparing your order) typically takes:

* **2–7 business days for apparel**
* **2–5 business days for accessories**

### **How long does shipping take?**

Estimated delivery times:

* **U.S.:** 5–10 business days
* **International:** 10–20 business days

Shipping times may vary during holidays or high-order seasons.

Do you offer flat-rate shipping?

Yes! Bookworm Apparel uses **flat-rate shipping** for all orders. The flat rate will appear at checkout and stays the same regardless of how many items you purchase.

Do you provide tracking numbers?

Yes. Once your order ships, you will receive a tracking number by email (when available for your region).

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Returns & Refunds

Do you accept returns?

Because items are custom made to order, we **do not accept returns** for sizing issues, buyer’s remorse, or design preference.

What if my item is damaged or defective?

If your order arrives damaged, misprinted, or defective, contact us within **30 days** with photos of the issue, and we will replace it at no cost.

What if my package is lost?**

If your package appears lost, please contact the postal or courier service for information about you parcel.

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Other Questions

Will my items ship together?

Not always. Items may come from different fulfillment centers, so parts of your order may arrive separately at no additional cost.

Do you ship internationally?

Yes! We ship to many countries worldwide. 

Who do I contact for help with my order?

Please contact us with any inquires at 

bookwormapparelshop@gmail.com

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